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Negócios
Heating oil customers to get compensation after price hikes
The cost of hearing oil spike following the US-Israel war with Iran which forced up crude prices.
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Dicas
South East Water to pay £30.5m penalty after multiple failures
Ofwat investigated supplier over supply interruptions, customer failings and for breaching its licenceSouth East Water will pay £30.5m after a series of supply interruptions, customer failings and for breaching its licence, regulator Ofwat has confirmed.The watchdog said the redress package concludes three investigations into the supplier and includes a previously proposed £22m fine for water supply failures between 2020 and 2023 affecting more than 286,000 people. Continue reading...
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Dicas
New twist in affordability checks row demands answers from Gambling Commission
Culture, media and sport committee questions bear a striking similarity to those racing industry has been askingLast Tuesday’s announcement by the Gambling Commission that it planned to introduce “Financial Risk Assessments” – or affordability checks – for gambling customers seemed to mark the end of racing’s fierce, five-and-a-half year campaign against the policy, but there has been a further twist to the extended tale after it emerged that the culture, media and sport committee (CMS
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Negócios
Virgin Media fined after hanging up on customers trying to cancel contracts
Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.
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Negócios
Banks accused of pushing customers away from basic accounts
Some of the UK's biggest banks have been failing their most vulnerable customers, according to the financial regulator.